Improvements to Online Bill Pay

All Live Oak customers can now access their bill online through a single streamlined portal!

This update affects customers who previously used

How to Log In

Follow the steps below to access your new payment portal.


Find your new account number on your most recent invoice

The new payment portal can be accessed here.


Create your account in the new payment portal

Enter your new account number in the payment portal and create a new password when prompted.

All your account information from the previous portal will be automatically transferred to the new one.

Important Information for Autopay Customers

All autopay enrollments will remain active, but some withdrawal dates will be temporarily delayed.

For this bill cycle only, Ameri-Tex customers whose withdrawal takes place on the 20th may be delayed by up to ten days.

Need Assistance?

Our customer service team is ready to assist you.

Additional Information

Your waste collection service will remain uninterrupted during these updates. If you experience any disruptions in service, please reach out to our customer service team for prompt assistance.